Shipping to United Kingdom

Restrictions / Prohibited / Duties & Taxes

The Quick Reference Cheat Sheet for UK Import Taxes and Customs Duties A Step by Step Checklist for Banned Items When Shipping to the UK Why You Should Stop Believing These Common Myths About Shipping from the USA to the UK

Buying from the US after Brexit? Learn about the £135 VAT threshold, handling fees, and restrictions on shipping perfumes and batteries to the UK.

Estimate Shipping Cost to United Kingdom

Q: When do I use the BuyForMe Service?

Some merchants only accept payments by credit cards with a U.S. billing address (eg, apple.com, drugstore.com, sephora.com, 6pm.com, bathandbodyworks.com) For these online stores, this is how BuyForMe works: Submit your request Tell us what you want using the BuyForMe form in your dashboard. We place the order We’ll buy it on your behalf and have it shipped to your U.S. address. You manage delivery Once it arrives, consolidate, repack, and ship it to your doorstep—your way. Please note that there is a service fee for BuyForMe. This fee is of 10% of (total cost of items purchased + domestic shipping, if any). Prime customers enjoys a reduced service fee of 7%

Q: What happens if the recipient refuses the package at delivery?

If the package is refused at delivery: It will be returned to the sender (comGateway’s U.S. warehouse), but only if the courier supports return shipping from that destination. Return shipping costs and any associated fees will be charged to you . ⚠️ In some cases, international couriers may not return the package If this happens, we’ll reach out to you with next steps—either to dispose of the item or explore any available options. Tip: Make sure the recipient is aware a delivery is coming (and what’s in it!) to avoid accidental refusals.

Q: Are there U.S. online stores I can't order from?

Yes—some U.S. brands have requested that we do not forward their products internationally due to brand owner shipping restrictions. Here are some of the merchants we currently cannot ship from: abercrombie.com abercrombieandfitch.com abercrombiefitch.com abercrombiekids.com advdshop.com belk.com bonton.com coachfactory.com crest.com eyeslipsface.com hoka.com hollisterco.com motorola.com newbalance.com salomon.com supremenewyork.com 🚫 Orders from these stores may be canceled or undeliverable to your international address.

Q: How do I join the Business Program?

Go to your Account Settings Click Upgrade to Business Pay the US$100 annual fee to activate your benefits immediately

Q: Why is my chargeable weight for international shipping different from the weight reflected in my Airway Bill receipt?

The weight on your Airway Bill shows the actual (physical) weight of your package. However, international shipping rates are based on whichever is greater : The actual weight , or The volumetric (dimensional) weight 📦 If your package takes up more space than its actual weight suggests, the volumetric weight This is a standard practice across all major couriers like DHL and FedEx.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

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FAQ

Q When do I use the BuyForMe Service?

Q What happens if the recipient refuses the package at delivery?

Q Are there U.S. online stores I can't order from?

Q How do I join the Business Program?

Q Why is my chargeable weight for international shipping different from the weight reflected in my Airway Bill receipt?

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